Facility Supervisor - Retail

The Facility Supervisor – Retail Operations is responsible for:

Ensuring all standard operating procedures are followed including cash handling, inventory management, and loss prevention procedures

Ensuring team members are providing World Class Service; recognizing / rewarding above standard behavior, coaching / disciplining those not meeting expectations, resolving immediate guest concerns, investigating and providing recommendations to correct reoccurring guest service issues

Touring area of responsibility to identify maintenance related items, communicating immediate concerns and following up on completion, ensuring opening/closing procedures are followed, and maintaining store layout in accordance with facility plan-o-grams

Managing in-store promotions and price changes

Managing controllable expenses including labor, production supplies, and inventory accounts for assigned locations

Managing inventory levels by completing daily stocking tasks; timely receiver verification; communicating max/min adjustments; performing RTVs, inventory adjustments, and other inventory management tasks as needed to maintain inventory integrity

Ensuring team member safety

Providing team member training

Candidates with the following qualifications will be considered:

Professional and effective communication skills

Ability to effectively manage time

Effective conflict management skills

One year of park experience preferred


Busch Gardens is an equal opportunity employer and supports a safe and drug free workplace.

For more information visit: Careers.SeaWorldParks.com | Busch Gardens Williamsburg | WaterCountryUSA.com


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