Full Time Manager, Park Operations (Rides)

Our Busch Gardens Williamsburg Manager of Park Operations is responsible to:

Lead the overall safety, park quality and training of 32-36 FT/PT supervisors and up to 800 team members.

Exercise judgment, discretion and confidentiality in park operations affairs.

Ensure that both our guests and team members receive "Five Star Service."

Serve as a leader ensuring appropriate park operations direction to all areas related to safety, service and capacity as well as directing the immediate response to park emergencies.

Use delegated authority to execute plans, decisions and commitments in areas related to park and operations policies.

Participate in the Park Operations Duty Manager program.

Perform additional responsibilities as assigned.

Principal Duties and Responsibilities:

Develop and monitor adherence to standard operating and safety procedures.

Manage the hiring, training, development, scheduling, and supervision of approximately 800 employees.

Hire, train, develop and monitor work performance of key supervision.

Develop and monitor budgets for labor and expense.

As needed execute programs such as the RAP, Park Operations Internship, Guest Experience, Leadership Events, Special Projects etc.

Enthusiastic candidates with the following qualifications will be considered:

Demonstrated alignment with the SeaWorld Parks & Entertainment mission, purpose, brand pillars and values required.

High School Diploma required.

Bachelor’s Degree preferred.

Three years Ride Operations or theme park professional knowledge and experience.

Two years supervisory/management experience with multiple rides and attractions.

Strong human relations, organizational and problem solving skills

Proven flexibility to cope with the varied demands of the work. *Proven sound judgment and ability to motivate employees.

Ability to work nights, weekends and holidays in all weather conditions as needed.


Busch Gardens is an equal opportunity employer and supports a safe and drug free workplace.

For more information visit: Careers.SeaWorldParks.com | Busch Gardens Williamsburg | WaterCountryUSA.com


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