Vice President, Human Resources



Busch Gardens Williamsburg and Water Country USA seeks a dynamic and experienced HR executive to direct, support and execute all people-related functions at our Virginia parks. The ideal candidate will be someone who is comfortable, compatible and influential with all employees from entry through the executive levels of our parks. We need someone who is as comfortable and experienced with rolling up their sleeves and working on tactical challenges as they are with HR strategy development and execution. In addition to having mastery of all HR disciplines we need someone who is particularly adept at high volume sourcing/hiring for our part time and seasonal positions. Our HR VP is an advocate for and teacher of our Company culture and values so we need someone who is positive and has a passion for excellence, service and safety.




The Vice President, Human Resources directs all people-related functions at Busch Gardens Williamsburg and Water Country USA, developing and executing Human Resources strategies that solidly position our people as the path to the company’s future.


Basic Requirements:

Bachelor's Degree required with focus in human resources, organizational development, hospitality and/or related field preferred.

Senior human resources certification preferred.

Seven (7) to ten (10) years progressive experience focusing in human resources, preferably in a service industry setting.

Minimum of five (5) years of successful leadership of a team, including other leaders.

Thought leader with a high level of intellectual curiosity; an agent of change.

Strong leadership demeanor. Inspires confidence and gains credibility quickly, possessing the fortitude to address challenging situations.

Influential among peers, more senior leaders and diverse employee groups.

Demonstrated success in establishing strategic direction and driving results.

Ability to make sophisticated decisions in complex, high-exposure circumstances.

Proven experience with high volume hiring.

Proven problem solving and conflict resolution skills, including successful track record of resolving conflicts filed through external agencies as well as internal dispute programs.

Excellent organizational and time management skills. Capable of managing competing priorities under pressure and in a fast-paced environment.

Ability to develop and manage to budget of considerable size and complexity.

Proficient in HR and labor metrics and analytics.

Understanding of HR compliance, legal and regulatory issues

Excellent verbal and written communication skills. Confident and outgoing presence, with the ability to adjust style to audience.

Able to work evenings, weekends and holidays as necessary to support our theme park business objectives.

Duties and Responsibilities:

With a view fixed firmly on the future, leads all people-related initiatives and functions for Busch Gardens Williamsburg and Water Country USA.

Shepherds park culture and workplace climate, ensuring that all levels of team members have the opportunity to work in a productive, engaging and motivating environment.

Oversees all people-related functions, ensuring effectiveness, sound practices, efficiency, compliance and satisfaction of business needs.

Collaborates with HR SMEs and other leaders on the design and development of employee-related programs, policies and compensation practices. Executes strategic, operational and tactical plans.

Oversees employee relations which includes conflict resolution and the use of an ADR program. Drive initiatives that promote a positive working environment today and tomorrow.

Develops annual financial and capital budgets for department and assist in the development and management of overall labor budget and management.

Identifies internal and external trends which could impact workplace. Manages as appropriate, ensuring proper resources are positioned and utilized.

Provides support to HR team and operational leadership on HR related matters.

Ensures compliance with company and legal guidelines, and adherence to ethical and social principles espoused by SeaWorld Parks and Entertainment.


Busch Gardens is an equal opportunity employer and supports a safe and drug free workplace.

For more information visit: | Busch Gardens Williamsburg |


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