Guest Correspondence Clerk

Hours for this position are Part Time.

 

Guest Correspondence Clerk will assist with responding and resolving Guest comments, recording of guest comments, and administration of the Guest Correspondence System.

 

Requirements and Competencies:

 

1 yr. work experience in office environment, call center experience preferred

Theme park experience preferred

High School diploma or equivalent

Work indoors and outdoors

Work with Guest Arrival and Guest Parking teams when needed

Work with computers, phones, and knowledge of Word and Excel

Primary Responsibilities

To respond and resolve guest comments received via E-Mail

To respond and resolve guest comments received at Guest Relations

To respond and resolve guest comments received via the Phone

To respond and resolve guest comments received via Social Media

To input Guest Correspondence into the Guest Correspondence Database

 

Busch Gardens is an equal opportunity employer and supports a safe and drug free workplace.

For more information visit: Careers.SeaWorldParks.com | Busch Gardens Williamsburg | WaterCountryUSA.com

 

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