Seasonal position beginning mid-November through January 2nd that requires evening, weekend, and holiday availability.
The Product Ambassador- Ornament Personalizing is responsible for:
Personalizing ornaments for guests and providing a unique and memorable guest experience through engagement, conversation, and high-quality penmanship.
Greet and engage guests; provide a unique experience for the guests with highly individualized attention and dialogue about the history of calligraphic writing and which specific style the guest has chosen while personalizing requests are fulfilled.
Fulfill requests for personalized ornaments using various calligraphic styles of writing, assist guests with ornament selection to find an ornament for each guest that meets both style preference and accommodates the personalized message/writing style the guest has chosen.
Suggest additional products and services based on guest needs.
Stocking and maintaining ornament displays.
Candidates with the following qualifications will be considered:
One year customer service experience preferred
Excellent communication and guest service skills
Experience in fine writing/calligraphy, to include the following writing styles: Foundation hand, Italic, Gothic, and Uncial.